Social marketing campaigns are the current trend but what are some key points your business can follow?

Social media and social marketing campaigns have become the norm today. Social marketing campaigns such as Twitter, linked-in, and Facebook and have given people the chance to communicate with family, friends and colleagues too without spending a single penny. Individuals are also making use of social marketing campaigns for business and to make new friends who are like minded and share the same information as them.

Online marketing and social media have come along a long way. Industry professionals have come to realize this potential and social media agencies are now targeting certain sections of individuals to market products, services and even clients to various people who do show some interest.

The whole idea behind social marketing campaigns is that an effective social marketing campaign should give the individual users the resources so that they can share topics or any related data and information with other like minded people. Blogs, videos and even images are some of the ways to use the social media to get the interest of the targeted individuals.

If you have made up your mind to start a social marketing campaign, then here are a few points that you should note beforehand:

Key Point #1
Sit peacefully and decide the purpose of your social marketing campaign. What is the scope of this particular social marketing campaign? Do you want to change the attitudes or beliefs of a certain group of people? Does your campaign affect the masses or does it target specific group of people?

Key Point #2
Make a team and set your target and goal. Assign responsibilities right in the beginning and clearly define your goals. You have to do a bit of research even though you are not trying to sell a tangible product or belief. Statistics and facts have to be gathered and try to talk with industry experts so that you get valuable information that will help you later on.

Key Point #3
Product, price, place and promotion are 4 “P’s” that will go a long way in making this social marketing campaign a grand success. You should first target the required population for a successful social marketing campaign. The social marketing campaign should be highly personal. The message should be effective and target the required audience. Identify the key gatekeepers and stake holders who will partner with you this campaign. Position the product effectively i.e. understand the target audience’s views in order to maximize benefits. If the product is properly positioned the correct awareness in created and the desired message is sent across effectively. It should of course have a direct call to action.

Key Point #4
Last but not the least you have to get financial support for your social marketing campaign. You can take the help of an ad agency, a social media marketing team of consultants, or a government organization and sell your social marketing campaign concept to them and hope to raise the sufficient funds. Getting the funding these days to run a successful campaign are most seen with the big brands like university of phoenix, whole foods, jet blue, zappos, etc. But for small and mid-sized business which we focus on helping with social media, we continue to work on campaigns and are developing and improving upon our turn key systems for this market, so please stay tuned.

Is there anything that you are currently doing in your social media campaign that you need help with? Contact us today HERE and let us know any struggles you are having. We have been in the trenches consulting on these projects now for 9 months.

P.S. here is some feedback on a “Social Networking 101 for Colleges” workshop i did through Mira Costa College and the National Council for Marketing & Public Relations (You Can click Here for a copy of the Brochure)

Any Feedback, just drop us a line below, thanks- Justin R French

Are you keeping an eye on your competitors? What are people saying about your company? Do you keep up-to-date on the latest news on your industry? Are you getting constant feedback on your products and services form your existing and potential customers?

Here are 3 Simple ways to set-up a Business Intelligence System using social media.

1. Set-up Google Alerts to notify you of any activity on keywords you are following. For example, i have a keyword alert set-up for social media because i want to know the latest happening in this market because this is my current focus.

Here’s a quick how to video for you:

2. Set-up an RSS Reader (or i prefer Google Reader) to keep you up to date on the most influential blogs in your industry. The quicker you can read the news for your industry and respnd with your knowledge and insight will help build up your authority (this will not happen overnight i assure you)

here’s a video on how to set up Google Reader (and filters which are EXTREMELY helpful):

3. Set-up a twitter account (to aggregate) dedicated to just your competitors so you can keep an eye on them (video to come)

What else would you like to see me demonstrate? Please let me know, i am here to help, thanks
Justin

These days, personal branding, online branding, and company branding are extremely important. Especially for building your online presence. But how can small businesses compete with he big brands?

By having a presence online, being active in social media and social networking, and starting a marketing blog about your products and services are the first steps.

I had the pleasure to meet Dan in person at the Gravity Summit event in Harvard i attended, and Dan was nice enough to conduct a brief interview dedicated to the small business community. As you know, Social Networking San Diego has been providing small and mid-sized businesses social media consulting for the last year, and we understand the challenges small businesses are facing. We have seen these items as the main challenges:

1. Limited budgets
2. Limited Time
3. Limited resources

So how can a small business get involved in establishing/ building their online brand?

Listen to some advice from Personal Branding expert Dan Schawbel our CEO Justin R French had the privledge to interview. Enjoy

Any thoughts on how your small business is growing its online brand?

Social Media for business is still the current trend and for us to stay competitive in our businesses, we must know the “who’s who” in the social media world. We all know, to be the best, we must study and learn from the best.

So who are the Top 3 Social Media Authorities you follow? Here are mine in no particular order. I will explain reasons as to why i choose these Top 3 as my favorites because first and foremost, after learning from literally thousands of social media authorities over the last couple years, I can honestly say these 5 really communicate in a way i can relate to not only personally but professionally and i appreciate their story.

It is important to know that everyone has a unique story, and i mean everyone. Social media and social networking allows every one of us to have a voice, to let our story unfold on a blog, and build our businesses through relationship selling or as i like to call it “educational selling”. Think of this as you are investing time and building your personal brand. And know that as you go through this social networking and social media for business journey, your personal life and professional life continue to come together online. You suddenly see you start to associate with and migrate to good people online who share very similar passions / interests which is the foundation of social networking.

Here is a list of my Top 3 and the date (according to www.twitterholic.com when they started on twitter)

1. Chris Brogan
Date started on twitter: 10-23-06
Why? One of the first blogs (extremely valuable information) on social media and social networking for business I started reading last year and consider him a mentor. Plus he is one of the nicest and genuine guys you can meet online, and Chris actually engages, interacts, and converses with you. Just amazing how he keeps up with all his comments on his blog and followers on twitter. P.S. I just started his new book Trust Agents and it is awesome! (Video review to come- stay tuned)

2. Justin Parks
Date started on twitter: 6-08-08
Why? One of my closest / very first friends on twitter, and we constantly keep in touch and help each other out by exchanging global economic news (he is in Spain) and things we are experiencing in our businesses and how we can improve in service delivery, performance, and customer satisfaction. Not to mention, I consider him an SEO guru.

3. Gary Vaynerchuk
Date started on twitter:5-04-07
Why? I saw his web 2.0 video from last year and another ah-ha moment again. His passion somehow transferred into me and I haven’t looked back since. Plus I got to meet him at Harvard Gravity Summit and he is just one of the most brilliant Entrepreneurs of my generation that I am just amazed by. I can only aspire to be as successful as Gary Vee someday, but in the mean time, I’m working on crushing it!

Now, who are your Top 3 social media authorities and why? Please leave a reply below, I am really interested in hearing your choices
Thanks for sharing
Justin R French
CEO Social Networking San Diego

Want to connect with me on linked-in? Go here

Principle 5-
Carefully look at the tools available and decide collectively with Authorities which tools you will implement
There are thousands of tools, mediums, platforms, social networks, blogs, etc. that you can consider to use as you start your social media engagement. Talk to the authorities and usually they will give you some insights on what some of the main/ well known tools you might want to use. My first suggestion is start with Google’s products/ services. But remember when discussing with these authorities to value their time, because at the end of the day, being in business, it always comes down to time=money.

What principals would you add? Do you agree/ dis-agree with some of my principals? I am interested in hearing from all businesses (large and small)

we will never forget

I take this time out from all the business talk, the tech talk, the healthcare talk, the reality shows, and all the social media talk to reflect on a day that I will never forget. I remember this day of infamy that will haunt me for the rest of my life. It was a disaster on a scale that was un-imaginable to any 21 year old at the time.

I had just moved into my new place, started working as a customer service rep at a local skin care manufacturing company in Carlsbad, and going to Mira Costa College full time. Things couldn’t have been going better for me.

I woke up that morning around 6:30am i think to my daily alarm which is the news station on my TV (though now I usually check twitter first) to a picture of a burning building. My first thought was “am i watching a movie clip or something?” I was still trying to wake up all the way (I’m not much of a morning person i must admit) so it takes me a few minutes to get myself going and become alert. After a couple of minutes, i started switching to some of the other local news stations and the same picture was on the screen. This cant be real! I turned the volume up to listen attentively to the reporters as they start to repeat timelines of incidents unfolding, the plane that hit the first building, and on-going concerns of planes being un-responsive. After a couple more minutes into the events, i see right in front of my eyes the second plane collide into the other tower. At this point, my heart has sunk to the floor. I am absolutely beside myself. I call my mom immediately to express my shock and emotional distress. I then call into work and they say everyone has the day off and should be spending time with their family. I did just that.

It was one of the most depressing days our country has ever experienced, yet the events that followed would be ones that came to a shock to me as well. The days ahead caused Americans to act very differently. I have never experienced strangers holding doors for other people going in and out of convenient stores. I had never seen so many people just going out of their way to be nice or strike up a conversation with a stranger. It was as if our country united around this tragic event and caused people to appreciate their lives more, have a certain respect for others, and really come together as Americans. This collectiveness lasted quite a while, but as we know, people heal over time and forget over time. I guess in a sense I have never forgotten that tragic day and still try to look through all of the pain and suffering in the world, the hurt, the bad economic times, the depressing news, and try to be optimistic in our future. I must say that after getting onto Twitter, it really gave me back that sense of collectiveness on a global scale, forming relationships with strangers on common interests, networking, helping others, and it seems to have given people their own personal communication tool. It allows others to provide their opinion of the news, discuss topics openly and thoughtfully, and even add some positive and inspirational news for once.

A country can only take so much negativity before it really starts getting to people and something needed to be done. I say Twitter in a sense is bringing people together again not amidst a tragedy, but one of the worst economic crisis’s we have seen in a very long time. We will prevail through these tough times, just as we did as Americans after September 11th 2001. This is my reflection.

Please reflect on what you were doing on September 11th 2001 I am very interested in hearing others stories.

Also, if you’d like to use the hashtag on twitter #Reflection i will put together a series of posts of other American’s reflecting on the day. I look forward to your reflections
Justin

Principle 4- Don’t try to be something your not
If your corporate culture isn’t big on being transparent, focused on integrity, or critical on providing excellent customer service, and good at communicating, then social media might not be a good fit for your company. If you look at all the examples of big companies using social media effectively, it fit EXACTLY with their corporate culture! This is a key principal to understand. And if you company is trying to “Act” like it cares just for the sake, it will not work. Know that this takes us back over to Principal 1- Listen First, Time investment, etc.

What principals would you add? Do you agree/ dis-agree with some of my principals? I am interested in hearing from all businesses (large and small)

Principle 3- Start with Customer Service- and Actually Care
Many big companies like Comcast, Southwest, Whole Foods, and especially Zappos are some big brand examples that small businesses can learn from. Yes the small businesses don’t have as many departments, resources, or budgets, but try to implement little things here and there and you will see a difference in building your company up as what many in social media would call an “authority.” I define authority as someone who has been actively participating in the online social community to one extent or another, and everyone has a different authority level in this space (some higher than others because of how long they have been active in social media- and this is ok- people are accepting to honesty usually, and willing to tolerate your learning curve as long as your respectful of others opinions of course).

What principals would you add? Do you agree/ dis-agree with some of my principals? I am interested in hearing from all businesses (large and small)

Principle 2-Community-
Obama used to be a community organizer. He used social media and social networking to get elected (my opinion), so what your small business can consider is building an on-line community around your products and services. This is the simplest analogy I could come up with because everyone hopefully can resonate with this example. The benefit of online communities provides a way you can listen to customers wants, needs, pains, and feedback on your products and services in real time. Imagine if before you launched your next product you could get instant feedback on branding, colors, look/feel, benefits, likes, dislikes, etc. all from your existing or potential clients. As long as you are HONEST with people, this feedback can be extremely helpful before a new product or service launch. But just know that you will have to give up some form of “control” on your part to actually “hear” the positive aspects of your products/ services and the negative. But the main point is engagement and a feedback mechanism for your benefit.

What principals would you add? Do you agree/ dis-agree with some of my principals? I am interested in hearing from all businesses (large and small)

First- What is Gravity Summit?

An almost 1 year old Social Media Authority that supports educates and empowers businesses on how they can add social media marketing into their business strategy. More on Gravity Summit Here:

Where was the Conference: Harvard Faculty Club, Boston Massachusetts and was actually streamed LIVE by CNN!

Length of the conference: 8 hours

Basic Outline: Actual Business Case Studies of how companies are using social media from companies like DirectTV, Red Cross, Intuit, Southwest, Dominoes Pizza, and many others. Keynotes from McHammer and Gary Vaynerchuck

Why did I go? I wanted to get a taste for the Harvard Experience as some of my instructors I had in college graduated from there, and brought some of the Harvard teaching principals into our classroom environment. I thought this would be a great opportunity for me to see what life was like in Boston (My first time to the east coast) & also get some great information to bring back to the small business community we help support, educate, and empower with some of our social media campaigns that are sold now on a per project basis only for simplification.

Principal 1- Listen First-
This may sound simple for business people, but believe it or not, it can be very time consuming and require a lot of internet research. If you don’t have the time (I would suggest a minimum of an hour a day to start off getting educated and listening) then you may want to wait to get into this game/ landscape. You would be surprised at how many small business professionals I run across that have even a hard time with internet research. Mostly because they don’t have the time, but if small & mid-sized businesses are to start growing again, they MUST look for new innovative ways and out-side the box thinking to sustain. When your business is considering jumping into the online marketing space, social media marketing, or any form of marketing for that matter, know first where your customers are engaging online, what their concerns are with your products or services, and problems they may currently be facing. This helps you filter out a lot of the internet “noise” that exists. Then once you know this intelligence, have a solution/ better mouse trap or product/ service to provide, state your facts/ opinions, and engage the audience, but always try to provide VALUE to the community. Speaking of Community, that takes me into my next principal (stay tuned for tomorrows principal- this will be a series of 5 posts)

What principals would you add? Do you agree/ dis-agree with some of my principals? I am interested in hearing from all businesses (large and small)