social media for lawyers- a real how to guide with action steps
Monday, November 21st, 2011Intersted in social media servcies for your law firm? Contact us here to see if you qualify
Intersted in social media servcies for your law firm? Contact us here to see if you qualify
As a freelance independent business process consultant/trainer, it is very apparent to me that
social networking is becoming more and more important to any business enterprise. It is not
good enough to be the “Process Guy” (www.TheProcessGuy.com) to get that message out.
As an author of two books, the existing web page is the only point of contact to get that word
out — but that is not enough!
I teach “Business Process Optimization” at UCSD Extension as one outlet for my process
approach and methodology. This single outlet is very limited to students who actually hear my
approach. It is very obvious to me that this message needs to go to a much wider audience.
As a business consultant, my goal is to assist businesses in organizing their operational
business processes to shorten time-to-market, increase product quality, increase process
repeatability, and become more efficient in day-to-day operations. This is one area that is
overlooked by many executives. It is also the one area of business that could very well be
essence of survivability (or not) in this global economy. I target BioTech companies that
are regulated by the FDA, and DoD contracting companies that are required to be at a
higher level of CMMI and/or ISO 9001 certified.
I specialize in setting up a company’s process group, and process training. I am a big believer
that the process organization and layering has a huge beneficial impact on process following,
compliance, control, and quality. I preach about the separation of “what you do” from “how
you are to do it”. That separation is key because you want to mandate the “whats” and have
a lot of flexibility and extensibility at the “how” level. The selectable “how” level provides the
mechanism for process tailoring (scalability, site differences, piloting, etc.). I also believe in
using server-side scripting (php/mysql) to specifically address common high-level enterprise
steps for all company process tasks. These scripted assist can control developmental
configuration management, provide inter-task communication, provide task metric data
mechanisms, link to enterprise inspection procedures for work product quality, etc.
I have seen terrible examples of process elements. I have seen companies spend a ton of
money on their processes and are still struggling with regulatory compliance, good business
practices, day-to-day operational efficiencies, quality, etc. The waste can be enormous
and totally detrimental to a company existence.
Unfortunately putting in good processes tends to be a reactionary event versus a proactive
event. Many companies wait for a total crisis (death of people, lawsuits, etc.) before
addressing this part of their business! I can really help here.
F. Alan Goodman, Independent Process Consultant (“The Process Guy”)
www.TheProcessGuy.com
As I continue to develop my authority in the social media space, I realize the importance of having an actual social media plan. Â It cannot be a template. Â It is not a one-size-fits-all. Â Â Every single company is different. Â Every single company has a different corporate culture. Â Every single company has a different executive team with different priorities and so you need take that into consideration when you’re developing your social media strategy for your business. Â I have about 20 case studies that we’ve done over the last couple years I’d be more than happy to share some of these case studies with you. Â I want to also point out that if you are a small business, social media is a way to get a leg up on your larger competitors if your willing to put in the hard work required. Â I’m telling you right now social media is leveling the playing field for your small business and you can get the word out online about your products and services just as easily as any other company. Â This is a huge opportunity for small businesses and entrepreneurs to really gain traction. Â Weather you are building a personal brand or a company brand, you now can take advantage of having a competitive advantage and being the early adopter. Â I’m also reminded of the old BNI networking group saying âcompanies don’t plan to fail they fail to planâ and this really applies to social media. Â So get started if you haven’t already and if you have be sure to subscribe to this blog for FREE tips, tricks, tools, and most importantly advice on social media success stories.
Does your business have a social media strategy in place? What is it?
To increase customer retention? Increase sales? Decrease lead acquisition costs?
Increase visibility?
I read a statistic today and I’ll try to find the link but it is important for you to know that only 50% of companies have an actual social media strategy or social media plan in place. And even LESS are measuring the results or ROI of their social marketing campaigns.  Why? Because there is so much customization involved to develop and determine the proper key performance indicators, backwards engineer the campaign, and then establish the tools & tactics needed. Believe me when I say it- social media campaigns are extremely complex & customized around each clients business model and we LOVE a challenge. Something we love even more is when clients get results like winning the San Diegoâs best green product installer contest or selling all their tickets for their fundraising event. Simply put, when your clients see results in social media and can measure ROI, they finally see the true value in social media that it can bring to their organization:
1. decreased online advertising expenditure
2. increased customer retention & satisfaction
3. much higher conversion rates than paid advertising
because of the trust factor (through facebook & twitter communities)
4. much cheaper lead acquisition compared to paid online advertising
What type of ROI have you demonstrated for your clients using social media? Â Are you a business using social media yet? What have been your results? Â I’d love to hear from you!
Cheers,
Justin âResultsâ French
We are often asked by prospective clients what is involved with social media for business?  We decided to write up a basic ABC’s of Social Media to help give you a inside peak into our process and methodology (with-out giving away to much proprietary information) in how we work with clients.  Hope this helps clarify.
A- Assessment (Basic or In-Depth analysis of your current online marketing strategy, SEO, competitive analysis, SWOT, keyword research, etc.)
B- Budget established (Our starting monthly subscription package right now based on supply and demand is 1,000$/ month)
C- Construct a Social Media Plan or Social Media Strategy (This is setting your business up for success and we do these often for our clients)
D- Delegate (we then execute the strategy by consulting, coaching and training your appropriate staff members on their integrated efforts)
E- Evaluate results, tweek strategy, and adjust tactics or tools used as needed to achieve maximum ROI
F- Functional Dashboard for measurements and decision making of executives
Video to follow on further explanation of these items. Do you have any questions we can answer? Submit us a comment below or email our CEO Justin R French at snsdjf@gmail.com he’s known to be very personal and responds quickly.
The Social Networking San Diego TEAM
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Social marketing campaigns can be basically implemented in a local, regional or national level or a combination of any of these levels. Each social marketing campaign can be custom made to reach the desired targeted audience regardless where they are located.
The initial concept of social marketing was a result of blending ideas and principles of commercial marketing with the public healthâs desire to promote and provide social behavior in individuals. At present, social media sites are seeing a virtual explosion and you have to be in touch with the virtual world to stay in touch with these instant message networks and relevant information for your market and industry. Try and target specific groups or individuals during your social networking campaigns to ensure that your product reaches the right people.
Social marketing campaigns aim at influencing the ideas, attitudes and behaviors of target individuals in order to improve personal as well as social welfare through commercial marketing technologies especially using the internet. The term âsocial marketingâ and âmass mediaâ are used interchangeably but the main difference is that social marketing uses a wide range of communications method to influence and benefit society and not merely to increase sales.
Just like the process of commercial marketing, social marketing deals with four aspects of a consumer and how they deal with products. For example,
1. What product is required for this consumer?
Social marketing serves to pinpoint and enforce consumer needs like medical procedures, heath initiatives, or health ideas like preservation of the environment and recycling. Here social marketing serves as a research tool to find out what the consumer needs and possible products to make them to take action towards achieving it.
2. What would be the ideal price of the product?
The price of the product is determined to allow the consumer to decide what they would be willing to pay for a product and using social media marketing or social marketing can provide quick feedback. Social marketing allows vendors to listen to the audience feedback on what they might be willing to pay for such products or services.
3. Where can they get the product?
Through this aspect of social marketing campaigns, consumers are assured of a good supply of the product along with distribution systems, warehouses and retail outlets where the product is sold and will be readily available. Social marketing ensures that the customer will have up to date and relative information of the product as and when he or she requires it once the product or service is ready to be released to the market. Donât forget the social media strategy of building up the âonline buzzâ prior to product or service launch to generate more interest much quicker than traditional marketing mediums.
4. How will you be Promoting the product?
Although this is the least important aspect of social marketing, itâs often the most visible and thus mistakenly considered the most important. Using social networking and social media for business to promote products and services to various online networks is a science that must be communicated in a marketing combined with an engaging way with the audience. This can be critical to the success of the online marketing campaign, and with the right strategy, social networking san diego can help your form a successful social marketing campaign.
These questions basally are the building blocks of the social marketing campaign. A social marketing campaign should provide additional information to the audienceâs so that they can take the ânext stepâ forward in the buying process. Almost all social marketing campaigns are a long term investment, as society needs time to accept changes and changes cannot be made by individuals overnight. A strategic social marketing campaign may require a lot of time to reach the particular objective but we help do the work for you by the many proven research techniques we use. This is why clients partner with us and trust us to help conduct these campaigns and get them trained to be involved in their online community.
After completing another one of our weekly social networking and social media 101 Webinars today, I realized just how ahead of the curve we and a few other social media marketing firms are. Prospective companies are SCARED of social media and its mostly the upper management who have been so used to conducting “business as usual” but i assure you that the game has changed. Companies need innovative techniques, better strategies, and word of mouth referrals for their products and services instead of just the same old email newsletter. Now don’t get me wrong, social media marketing isn’t the end all be all, but its the start of something big that larger corporations (some big brands are already doing it) are getting into, but what about the small and medium sized businesses? This SMB market is where we have been helping out lately and i can safely say that its a lot of work and can be draining at times. The thing that keeps me going though are knowing just how many small and medium sized businesses are hurting right now so i try to tailor a proposal that fits around their budget. Its the least i can do instead of turning away their business completely because they don’t have a budget. Or i suggest them to take some twitter 101 for business training or linked-in training which we teach business development teams how to use these tools for lead generation purposes.
To cater to the growing needs of individual business owners, (we are getting a HUGE amount of inquiry from this part of the market and want to help them) I am working on an internet coaching 8 week fast-track to social networking program taught by myself and my VP Keith. Is their anything in particular you would like to see in there? How much do you think would be a reasonable cost for an 8 hour course? Your feedback is greatly appreciated, and YES we will have an affiliate sign up for you to help promote this and make some extra CASH!
Enjoy the rest of your week everyone,
Justin
Need a social media strategy for your business? Call Keith our VP at 760-500-6043 and schedule your assessment today
I have been Blogging about social media and social networking since January 2009 and since then, things have just been exploding! Its Monday, time to get down to business!
This is a simple, to the point, NO BS Blog Post to keep you up-to-date on whatâs been happening in the trenches of the social networking and social media consulting world in San Diego & across the country these last few months.
Top 5 Questions When Considering Social Networking And Social Media For Business
1. Who is your target audience? CFOâs, CEOâs, Purchasing Directors, Consumers, teens????
2. What is your objective? What re you selling? Product or Service? I.E. increase traffic to company website, increase sales, increase brand awareness, increase conversion, etc.
3. Get the right people on the bus (I can assure you that your corporation will most likely need an outside consultant to help with your social media strategy) Establish who is handling your content writing, tweeting, facebook, branding, marketing, design, content writing, etc.
4. How much time will YOU sped on this? This is not FREE! Its very complex, this is a social media science project so get ready put in some sweat equity
5. What do you want to do?
You have 3 options:
1. learn yourself
2. 100% outsourced online marketing or outsourced social media marketing to our team at Social Networking San Diego
3. Fast track to social media with Social Networking San Diego. This is the most chosen method by our clients. We help develop your goals/ objectives, strategy building, set-up, integration of all social networking and social media components, train, and coach you along the way.
Best success we have seen with our clients is a joint-effort or option 3. (we take a holistic approach that is cohesive and comprehensive which produces the most scalable results over time)
Are you ready to get your social media marketing strategy executed? Contact Keith our VP at 760-500-6043
Thanks
Justin
Social Media Marketing is a new form of online marketing using social media websites like you tube, podcasting, syndicating content, and many other web 2.0 websites to ENGAGE partners, customers, and potential clients. Social media marketing is exploding right now and your business should be getting involved sooner than later. The big thing to remember about social media is that its “social”. Traditional media companies are realizing that consumers are getting frustrated with traditional marketing tactics and we even have Tivo to fast forward through commercials now. If you think this is easy, think again. It will require a technology savvy company who understands strategy, marketing, branding, community building, and good content writing for starters. So a local college student tweeting for you, posting on facebook, writing your blog, and doing your discussions in linked-in might not be the best fit. Maybe you should get your business development and sales team some training on one of these social networking websites from our CEO JustinRFrench by going here: Twitter 101 or Linked-In 101 for Business Coaching/ Training and see how our clients are seeing an increase in their business by learning how to leverage these social media marketing tools.
â I give it a “10” FOR SURE! â
â Joanne Stephens on Jun 18, 2009.
The important thing to understand as business professionals is that this new form of social media marketing can produce better results than some forms of traditional marketing methods if done right. Not to mention is is even cheaper. The key to the success of your social media marketing campaign is the strategy.
At Social Networking San Diego, we help our customer’s develop a proper strategy around their products and services, implement the technology marketing system we have developed, measure the success, AND train the employees how to use these tools to be more “social” when reaching customers in these social webs. Businesses that are not getting involved in this social media marketing will be left behind by competitors and now is a great time to gain competitive advantage by developing a social media marketing strategy around your products or services. Here was a popular blog post i did on The 4 quickest Tips Ever To Social Media Marketing Success to help get you started
Need Help? We have Social Media Consultants standing by ready to help your business
Call 760-500-6043 and speak to our Vice President Keith about your next social media marketing project.
Or, sign up for our click here -> FREE Webinar- Social Networking 101 For Business here
What is your definition of social media marketing and how is your business leveraging these new marketing tools? Leave a comment below
How CEO’s Can Create A Blue Ocean Strategy And Save The Company Using Social Media
blue ocean strategy social media
We as CEO’s know the game is changing. Itâs not doing business as usual any longer. Old styles of marketing such as direct mail, telemarketing and even email marketing are producing diminishing results. The companies that will be in business in the future MUST take advantage and diversify into an on-line marketing approach that embraces social media and social networking (especially twitter) and formulate a strategy around their products and services.
Believe it or not, the numbers are showing these on-line marketing tactics cheaper than traditional methods (Better ROI) and with shrinking budgets and a need for new ideas, what better solution than social marketing? Now this is easier said then done. I have been in IT and Business for over 10 years and for marketing, lead generation, and sales, departments MUST understand how to use these tools for those purposes. Its not what tools are out these, but how your departments are trained to use them. I conduct workshops for various corporations and have given companies the fast-track approach to social media and help structure the workshops in layman’s terms so everyone understands their role and how it fits with the company culture. Strategy is the most important, and not too many people in corporations have the business and technical sense because of the dis-connect among departments that exists.
Typically, no one in the company even understands all these various on-line mediums, which is why CEO’s will need to bring in outside help to re-shape the company culture around these new paradigms.
Here is a helpful video i put together that gives the following talking points:
1. Old Style of Marketing VS. New Style of Marketing
2. Two Buck Chuck Example (blue ocean strategy)
3. Whole Foods Example (blue Ocean Strategy- Online & Off-line)
4. How you will need outside consultants to help re-shape corporate culture
This video should really touch on some great strategies for you to implement in your organizations right away.
http://www.youtube.com/watch?v=6eJPo5hZ2MY
I would appreciate some of your thoughts / insight on this discussion post.
What challenges is your firm facing with formulating a social media strategy?
I would Appreciate your any feedback
Thanks
JustinRFrench CEO Social Networking San Diego
Email me at “snsdjf@gmail.com “> with any questions you may have and i would be happy to offer some advice
Call 760-576-4653 to schedule a FREE Discovery Session!