These days, personal branding, online branding, and company branding are extremely important. Especially for building your online presence. But how can small businesses compete with he big brands?

By having a presence online, being active in social media and social networking, and starting a marketing blog about your products and services are the first steps.

I had the pleasure to meet Dan in person at the Gravity Summit event in Harvard i attended, and Dan was nice enough to conduct a brief interview dedicated to the small business community. As you know, Social Networking San Diego has been providing small and mid-sized businesses social media consulting for the last year, and we understand the challenges small businesses are facing. We have seen these items as the main challenges:

1. Limited budgets
2. Limited Time
3. Limited resources

So how can a small business get involved in establishing/ building their online brand?

Listen to some advice from Personal Branding expert Dan Schawbel our CEO Justin R French had the privledge to interview. Enjoy

Any thoughts on how your small business is growing its online brand?

Social Media for business is still the current trend and for us to stay competitive in our businesses, we must know the “who’s who” in the social media world. We all know, to be the best, we must study and learn from the best.

So who are the Top 3 Social Media Authorities you follow? Here are mine in no particular order. I will explain reasons as to why i choose these Top 3 as my favorites because first and foremost, after learning from literally thousands of social media authorities over the last couple years, I can honestly say these 5 really communicate in a way i can relate to not only personally but professionally and i appreciate their story.

It is important to know that everyone has a unique story, and i mean everyone. Social media and social networking allows every one of us to have a voice, to let our story unfold on a blog, and build our businesses through relationship selling or as i like to call it “educational selling”. Think of this as you are investing time and building your personal brand. And know that as you go through this social networking and social media for business journey, your personal life and professional life continue to come together online. You suddenly see you start to associate with and migrate to good people online who share very similar passions / interests which is the foundation of social networking.

Here is a list of my Top 3 and the date (according to www.twitterholic.com when they started on twitter)

1. Chris Brogan
Date started on twitter: 10-23-06
Why? One of the first blogs (extremely valuable information) on social media and social networking for business I started reading last year and consider him a mentor. Plus he is one of the nicest and genuine guys you can meet online, and Chris actually engages, interacts, and converses with you. Just amazing how he keeps up with all his comments on his blog and followers on twitter. P.S. I just started his new book Trust Agents and it is awesome! (Video review to come- stay tuned)

2. Justin Parks
Date started on twitter: 6-08-08
Why? One of my closest / very first friends on twitter, and we constantly keep in touch and help each other out by exchanging global economic news (he is in Spain) and things we are experiencing in our businesses and how we can improve in service delivery, performance, and customer satisfaction. Not to mention, I consider him an SEO guru.

3. Gary Vaynerchuk
Date started on twitter:5-04-07
Why? I saw his web 2.0 video from last year and another ah-ha moment again. His passion somehow transferred into me and I haven’t looked back since. Plus I got to meet him at Harvard Gravity Summit and he is just one of the most brilliant Entrepreneurs of my generation that I am just amazed by. I can only aspire to be as successful as Gary Vee someday, but in the mean time, I’m working on crushing it!

Now, who are your Top 3 social media authorities and why? Please leave a reply below, I am really interested in hearing your choices
Thanks for sharing
Justin R French
CEO Social Networking San Diego

Want to connect with me on linked-in? Go here

How are you building your online business brand or personal brand? I have had the privilege to connect and communicate with Brian Solis on MANY mediums such as Facebook and Twitter, and him and Chris Brogan are one of the most responsive social media and social networking for business authorities who actually respond and communicate with their audience. I know there are many individuals who communicate with their audience as well, but these two have really impressed me in how quickly they can respond and demonstrates they really CARE! Not to mention, they usually respond right back within 3 minutes! this is unbelievable! I can barely keep up with 2600 followers (very humbling by they way- people who actually have taken an interest in me, my company, my thoughts, ideas and opinions about small business, technology and social media for business purposes.) Obviously this is my passion, and that is crucial to building your personal brand- follow your passions EVEN if you are not making money at it YET. Also helping the small business community right now as Chamillionaire mentions is crucial.

Imagine, communicating real-time with actual “people” and engaging in conversation, building relationships, all around a common interest on-line. This is what social media is all about, whether you are building a personal brand or company brand.

Here is some footage I taped on Brian Solis (see his website here) today on Fox Business discussing some good insight on personal branding, building a community around your brand, and actually and MEANING something to the people you are connecting with so you can stand out and build your brand. “This helps transform connections with people from just a fan base to an actual community”- Brian Solis

Here is the video of Brian on Fox- enjoy, and congrats again Brian! Your thoughts? Feel free to leave a comment- Justin CEO Social Networking San Diego

Social marketing campaigns can be basically implemented in a local, regional or national level or a combination of any of these levels. Each social marketing campaign can be custom made to reach the desired targeted audience regardless where they are located.

The initial concept of social marketing was a result of blending ideas and principles of commercial marketing with the public health’s desire to promote and provide social behavior in individuals. At present, social media sites are seeing a virtual explosion and you have to be in touch with the virtual world to stay in touch with these instant message networks and relevant information for your market and industry. Try and target specific groups or individuals during your social networking campaigns to ensure that your product reaches the right people.

Social marketing campaigns aim at influencing the ideas, attitudes and behaviors of target individuals in order to improve personal as well as social welfare through commercial marketing technologies especially using the internet. The term “social marketing” and “mass media” are used interchangeably but the main difference is that social marketing uses a wide range of communications method to influence and benefit society and not merely to increase sales.

Just like the process of commercial marketing, social marketing deals with four aspects of a consumer and how they deal with products. For example,

1. What product is required for this consumer?
Social marketing serves to pinpoint and enforce consumer needs like medical procedures, heath initiatives, or health ideas like preservation of the environment and recycling. Here social marketing serves as a research tool to find out what the consumer needs and possible products to make them to take action towards achieving it.

2. What would be the ideal price of the product?
The price of the product is determined to allow the consumer to decide what they would be willing to pay for a product and using social media marketing or social marketing can provide quick feedback. Social marketing allows vendors to listen to the audience feedback on what they might be willing to pay for such products or services.

3. Where can they get the product?

Through this aspect of social marketing campaigns, consumers are assured of a good supply of the product along with distribution systems, warehouses and retail outlets where the product is sold and will be readily available. Social marketing ensures that the customer will have up to date and relative information of the product as and when he or she requires it once the product or service is ready to be released to the market. Don’t forget the social media strategy of building up the “online buzz” prior to product or service launch to generate more interest much quicker than traditional marketing mediums.

4. How will you be Promoting the product?

Although this is the least important aspect of social marketing, it’s often the most visible and thus mistakenly considered the most important. Using social networking and social media for business to promote products and services to various online networks is a science that must be communicated in a marketing combined with an engaging way with the audience. This can be critical to the success of the online marketing campaign, and with the right strategy, social networking san diego can help your form a successful social marketing campaign.

These questions basally are the building blocks of the social marketing campaign. A social marketing campaign should provide additional information to the audience’s so that they can take the ‘next step’ forward in the buying process. Almost all social marketing campaigns are a long term investment, as society needs time to accept changes and changes cannot be made by individuals overnight. A strategic social marketing campaign may require a lot of time to reach the particular objective but we help do the work for you by the many proven research techniques we use. This is why clients partner with us and trust us to help conduct these campaigns and get them trained to be involved in their online community.

In between teaching, consulting, running a start-up, and trying to have a little fun every now and then for the summer, I have been in the process of working with my programmer on an online coaching and training program to help the individual business owner who wants to invest time on their own and build sweat equity into the social media and social networking for business journey and here it is:

The Social Networking And Social Media Business Kit- FREE Introductory Offer – Click Here –

The reasons i am doing this are for 3 fold:

1. I have ALWAYS been passionate about helping the small business community, and now is my chance to use technology to cater to a wider audience & many business professionals have inquired about me teaching them so i will record a series of videos and then do 1 on 1 coaching for a small fee (still considering price)

2. Business people i have met online & offline TRUST me and know that i tell things how it is and i will not sugar coat this social media and social networking for business journey and they appreciate and understand my helpful nature

3. Education is the most important thing right now for social media hence why i am now teaching this Fall semester at Mira Costa College to help the business community get back on track

If you are interested in becoming an affiliate to help market the program to your network and help spread the word on this social media for business coaching program please let me know

Thank you for all your continued support
JustinRFrench
CEO Social Networking San Diego

Everywhere I go lately i hear the talk about transparency. Maybe its that government should be more transparent, or business leaders and executives should be more transparent. One thing i know for certain that the MORE transparent you are in social media and social networking, the more this enables you to connect to many more great people with “similar interests” to share ideas. This is exactly what happen to me with twitter. I am 90% transparent on twitter (i doubt people want to know everything i do but i do tweet quite a bit) because i know that someone is listening and can perhaps connect with me on a similar level. Right away we can establish a connection, a friendship, and this creates a relationship.

Social networking for business and social media is all about connecting with like minded people facing similar challenges or opporunities to brainstorm, strategize, and share knowledge their interested in for the common good of the community. Being transparent in business is especially important in todays times after the financial meltdown, Enron, Madoff, etc. The list goes on with how many companies affected the lives of many people with their poor decision making. That is why i suggest that companies need to be more transparent, and by embracing social media and social networking this allows companies to get back to business basics and get our economy back on track by engaging in conversation first before selling/ marketing/ advertising to consumers. Us consumers are sick of being bombarded by spam, direct mail, telemarkeintg, etc.

A model example of transparency is the recent Zappos acquisition by Amazon. The CEO Tony has embraced social media and social networking and created the “culture” that companies can only dream about. Typically companies hold onto information and don’t want to share about what makes their company so great. We take the opposite approach. We want businesses to embrace social networking and social media for business development purposes and we have been teaching them how for the last 8 months and have been very transparent about our business model. Our investors may frown upon this a little, but it has worked and gotten us this far. We have seen the huge value in building a community around our services. The community on twitter and linked-in have been great feedback mechanisms for us in our start-up. We will see what happens in the near future as companies start getting on board with social media for business and Social Networking San Diego will be here when they are ready for a plan, strategy, execution, training, and consulting along the way in their social media journey.

Any feedback on this?
Thanks
Justin
CEO Social Networking San Diego
Want to speak to me directly? 760-576-GOLF (Google Voice)

The internet has become the most talked about medium of communication. It is the quickest way of launching an advertising campaign and you will find that customers and audiences can interact with the campaigns almost directly and instantly. Social networking campaigns and social media agencies are now making a lot of money utilizing this social marketing boom to its fullest. But are they producing ROI? Are they producing results? Here are some of our case studies here for some recent campaigns we ran: (click here)

Connectivity and engaging with people is the most essential feature for social networking campaigns to gather momentum and keep going. If there is no interaction, social marketing campaigns fail to perform up to the expected levels and do not go viral. Marketing efforts over the social media have seen positive as well as negative impacts with larger audiences.

Addictive and viral campaigns often catch the public’s attention sooner, but blow out faster if they do not interest and engage the customer. Designing the proper online marketing strategy is like a science, with many variables.

Take the case of Facebook. This social network is more of a communication between friends, colleagues and relatives that has becomes very tough for the marketing community to monetize. The majority of Facebook users do not like the marketing advertisements that pop up as it causes a distraction to users who are more interested in chatting with long lost relatives and friends.

The world is going tech savvy and by the year 2015, nearly half of all purchases will surely have some web-based element in them. The purchase could be offline or online, it does not matter at all. It could merely mean that the customer is reading or browsing for a new product on a blog, website, then reading news updates and simply comparing prices of the product online or through a networking site. But almost all sales will be related to the internet.

Social networking campaign specialists like Social Networking San Diego can utilize social networking campaigns and ensure good word of mouth sales for their clients chosen products. Just getting people to talk about the product is not enough. You have to clearly define whether the existing technology is sufficient or whether you should focus on discussions, videos, voting, PPC, etc. to promote your product. Companies big and small can take part online now and develop social networking campaigns and strategies to promote their business whether a product or service based business, we can develop and implement your social media marketing campaign the right way.

Ready to get started? Get a FREE Website Evaluation and see where your website ranks compared to your competitors now (Click Here- FREE Website Evaluation)

Instead of my normal posts on social networking for business and social media consulting, I wanted to briefly mention some thoughts on the recent news announced today on Amazon acquiring Zappos for a whopping $850 million dollars.

First off, I want to post the Core Values that makes Zappos such a great company:

“Zappos Core Values

As we grow as a company, it has become more and more important to explicitly define the Zappos core values from which we develop our culture, our brand, and our business strategies. These are the ten core values that we live by:

1. Deliver WOW Through Service
2. Embrace and Drive Change
3. Create Fun and A Little Weirdness
4. Be Adventurous, Creative, and Open-Minded
5. Pursue Growth and Learning
6. Build Open and Honest Relationships With Communication
7. Build a Positive Team and Family Spirit
8. Do More With Less
9. Be Passionate and Determined
10. Be Humble”
(pulled from http://about.zappos.com/our-unique-culture/zappos-core-values )

Next watch this important and educational leadership video of Jeff Bezos:

Now here is my opinion:
After watching Amazon grow and remain through the .COM bust, one thing is certain: They pride themselves on great customer service and obsess over this fact. They have innovative technology, and have done very well and I think it was a smart strategic move on their part.

Zappos too prides itself on customer service, transparency, and most importantly passion. You always see this demonstrated on a regular basis the passion that flows from top down and bottom up throughout the organization. I have been hearing especially lately from twitter on the amazing culture among employees at the firm and the #1 factor (and most important to me) I believe in why they were acquired because they are one of the top companies embracing social networking and social media (especially twitter and many other social tools) and leveraging these tools better than 95% of other firms to better service customers. Why? Because look at the CEO Tony. He is a model Social CEO who embraces social media so easily because it fits EXACTLY with their core values & will be a model for many other companies to follow.

My predication is that this is only the beginning of whats to come from other firms embracing social media as part of their business, marketing, and corporate strategy cohesively. I have a feeling (and has already started happening in San Diego) our TEAM of consultants will be helping some of these large local firms make this transition into becoming more “social” firms for the benefit of “engaging” customers more instead of just “marketing” to them all the time.

Your thoughts?
Thanks
JustinRFrench
CEO Social Networking San Diego

Many business and marketing people keep talking about social media and social marketing and how businesses can get into this new online marketplace, but I have some actual non-theory lessons from ACTUAL consulting on about 12 client projects we have worked on over the last seven months.

Social Networking for business is hard stuff. You have to be both technical, psychological, sociological, business savvy, marketing savvy, sales savvy, a good communicator, good writer,…… The list goes on. 1 full time employee or college intern handling social media marketing will not cut it I guarantee it.

My TEAM (together everyone achieves more) of Business consultants and I have been doing workshops, tweet ups in Carlsbad, tele-seminars, conference calls, coaching, training, blogging, strategy building, assessments, webinars, and consulting on social media and social networking for business for the last 7 months. (I have been doing various business and technical consulting for about 10 years)

I remember my first blog post on how i predicted that social media and social networking will save small business and STILL stand by that prediction and remember it like it was yesterday. I also remember each and every client experience, where WE went wrong, and what changes we made in our “process” to improve. I must say right off the bat that I could NOT be in this “Social CEO” position with out my twitter network. I learned more on twitter in 2 months from just listening, paying it forward, and helping others achieve what information, resources, or knowledge they cared about which in return they taught me what I needed to know to help formulate Social Networking San Diego. Consider it a PHD in internet marketing from twitter for FREE just 20 days a month on-line till 4am investing my time (video proof here).

I laugh at the colleges now trying to charge thousands of dollars for certificate programs for social media marketing and internet marketing (even Masters Degrees) when all people would have to do is just apply themselves a little bit, spend some time doing internet research, and start LISTENING! Also, we are in a HUGE recession, and colleges are in fact a BUSINESS too trying to stay on the trends and make MORE money off students. But I digress…..

Here are some tips about what to be careful of in the trenches of social media and social networking consulting for businesses:

1. ROI– If they ask you “what will be my ROI”, ask them, “what is your CURRENT ROI on marketing/ advertising?” Tell them to give you a fraction of that (at least 10%) show them some results in the first quarter or six months, and then ask them for a larger budget (if you can perform)

2. Don’t under charge– Your time is valuable, and just because they might not see the REAL value in social media and social networking for business development purposes and lead generation, you still want to attract the clients who have a “perceived value” in social media. This can be hard, but where are you looking??? Our first couple accounts we did FULL SERVICE for less than 1000$/ month AND worked on these accounts probably 80 hours per month. Talk about hustling! And you know what, they left because they didn’t want to “spend the time” in social media because they were too impatient and wanted overnight success. And they felt the training was something an intern could do. Do you really want an intern handling your corporate message and controlling your brand perception online???? Let me stress to you that being in the trenches now for 7 months, this will require your client to commit to 9 months to 1 year to make it worth your time. That is if you provide a comprehensive and holistic approach to social media and social networking for business. This is VERY time consuming and a lot of work I assure you but the BEST practices approach for building a lasting community around your client’s products and services.

3. DON’T DO PAY BY PERFORMANCE– Do you like working for free? I sure as hell don’t, and we tried that and learned NOT to do it again! On a few clients, we agreed to pay by performance model and you know what happen, we worked our A$$ off, did the research, the set-up, got them leads, and they still weren’t happy. (we don’t work for the company, we get you leads, its up to you to close your deals, we are not your sales team) I would advise AGAINST bartering as well, tried that too 🙂

4. Social Media and Social Networking is not for EVERY client– Every business is different so be sure you analyze the prospect in depth BEFORE taking them on as a client. If they have a 4 year old website, why would we want to drive traffic to it? So we recommended a new website FIRST, then we will drive the traffic. (they thought they could get a good site done for 500$ so I said be my guest, then they came back for a full word press site from us)

5. Make your deliverables clear– Make sure you specify where the hours will be allocated for the project so the client is clear about what THEY will bring to the table, and what YOU will bring. We ask our clients to commit to X amount of training per month, X amount of content submissions, articles, etc.

I hope this helps clarify what life has been like for the non-theory preaching social media enthusiasts (I used to be one too, and still am a little, but businesses need help so we are rolling up our sleeves and helping what businesses we can, and who have the budget of course)

Any thoughts on your experiences? I know we have many readers who are in this industry, so feel free to leave some insight or feedback on your experiences in the trenches of social media consulting,
Thanks
JustinRFrench
CEO Social Networking San Diego
Have any questions- hit me up on the G-Voice 760 – 576 – GOLF oh yeah!!

P.S. Get a copy of “Social Media Survival Guide for Business” The FAST TRACK
$9.95 Click Here to order: (if you have time to read it) But this will be a helpful guide for you and your business as you journey into Social Media and Social Networking for Business. Enjoy

I have been Blogging about social media and social networking since January 2009 and since then, things have just been exploding! Its Monday, time to get down to business!

This is a simple, to the point, NO BS Blog Post to keep you up-to-date on what’s been happening in the trenches of the social networking and social media consulting world in San Diego & across the country these last few months.

Top 5 Questions When Considering Social Networking And Social Media For Business
1. Who is your target audience? CFO’s, CEO’s, Purchasing Directors, Consumers, teens????

2. What is your objective? What re you selling? Product or Service? I.E. increase traffic to company website, increase sales, increase brand awareness, increase conversion, etc.

3. Get the right people on the bus (I can assure you that your corporation will most likely need an outside consultant to help with your social media strategy) Establish who is handling your content writing, tweeting, facebook, branding, marketing, design, content writing, etc.

4. How much time will YOU sped on this? This is not FREE! Its very complex, this is a social media science project so get ready put in some sweat equity

5. What do you want to do?

You have 3 options:
1. learn yourself
2. 100% outsourced online marketing or outsourced social media marketing to our team at Social Networking San Diego
3. Fast track to social media with Social Networking San Diego. This is the most chosen method by our clients. We help develop your goals/ objectives, strategy building, set-up, integration of all social networking and social media components, train, and coach you along the way.

Best success we have seen with our clients is a joint-effort or option 3. (we take a holistic approach that is cohesive and comprehensive which produces the most scalable results over time)

Are you ready to get your social media marketing strategy executed? Contact Keith our VP at 760-500-6043
Thanks
Justin