Did you know that 80% of businesses involved in Social Media or what I have been referring to  since 2009 as “Social Business” have still not seen an increase in leads, revenue, or cost savings company wide?!  I know crazy right? Because of their weak social media management? Lack of tying business goals to social media or online marketing? Or how about not giving social business enough time? Or maybe not bringing in the right Social Media Specialist.  I have done a lot of social media management in San Diego and as businesses continue to struggle with “Change” I continue to deliver results. It’s not about the latest tool, or CMS system (Google it if you don’t know what it is) it’s about the 7 C’s to Social Business Success and it always will be.

To not overwhelm you with data, case studies, etc, lets just take one example of the facebook  marketing effect:

How would your business “Like” a 939% increase in reach to over 150,000 people in less than 3 weeks? 

Got Results?

If you are looking for help with your social media strategy, or not seeing results, then mossy on over to social media solutions for business and let me know what questions you have about tying these types of results to your social business efforts.  Cheers,

Justin “Results” French

Today’s Blog Post Sponsored By:

In this FREE Report, I reveal the Top 21 KPI’s (Key Performance Indicators) your business or agency must be measuring for Social Media ROI

First– ask yourself a question:

Which of the 3 website goals am I trying to achieve?

Websites typically focus on these 3 objectives:

Increase website traffic

Increase leads

Increase sales (Or what we help do- increase conversion)

Second– ask yourself what is my cost per lead? Cost per customer? Remember: LTV of a customer (Or life time value)

Third: Understand Quantitative VS. Qualitative measurements

Now for the 21 KPI’s your business or social media agency should be measuring:

1. # of unique website visitors per month

2. # of Twitter followers & # of Twitter lists

3. # of mentions of your brand, product or service on twitter (see the tool www.tweetreach.com )

4. # of Facebook friends/ Fans

5. # of clicks on bit.ly links (find patterns in the time of day) this is FREE PPC! HUGE cost savings I’ve personally saved companies over 20,000$ easy that they would of spent on PPC  (who says social media is free??)

6. # of you tube subscribers

7. # of you tube channel views/ videos views

8. # of newsletter subscribers (or blog subscribers)

9. Know which traffic sources are sending you the most traffic (Google Analytics)

10. # of quality inbound links (SEO)

11. # of blog comments

12. # of opt ins to your list

13. # of linked in group members

14. Avg. time spent on site (social media increases this) More time is better

15. Bounce rate (you want this % as low as possible) Lower is better

16. # of leads, sales, and conversions (Percentage) This is the MOST IMPORTANT

17. # of customers you retain from social media (staying engaged and on top of mind)

18. % of revenue increase from social media marketing

These are just some additional supplemental benefits of social media:

19. How much a PR campaign or traditional campaign would of cost without using social media (Cisco saved 250,000$ that they would have had to spend) see video here: http://justinrfrench.posterous.com/social-media-saves-businesses-like-cisco-2500

They reached 90X the audience at 1/6th the cost with social channels.

20. Social Media produces much higher QUALITY of leads than paid advertising

21. Social media produces better conversion rates than email, PPC, CPA, CPM, etc.

Last Point:  Social Media is just simple communications Duh!

If you need an actual ROI Calculator, check out Dragon Search which we use quite often to show cost savings to clients. You can find here http://bit.ly/jFWilb

Hope you enjoyed this FREE Report.  Click Here If you would like to subscribe to our Social Media VIP Insiders tips and tricks.

Hello Friends, Colleagues, Clients, & Partners,

This month is very exciting because it marks the 4th semester of our CEO Justin “Results” French teaching a class at one of his alumni Mira Costa College. As you can probably already tell, Justin is EXTREMELY passionate about teaching social media to local businesses. Why? Because social media levels the competitive landscape for small businesses wanting to build their brand, generate local awareness about their products, services, or retail location, & even makes business development fun again!

If you are like most small businesses, you probably dread marketing, hate cold calling, and have worked with firms who have produced unsuccessful results. We at Social Networking San Diego are focused on results. Our minimum campaign for monthly engagements starts around $1000 per month.

We deploy the most cost effective marketing tactics that get you results in the least amount of time, so we can EARN that extended budget for additional campaigns. Each social media marketing campaign is carefully backwards engineered & crafted with achieving your business goals. We focus on building long term business relationships. Don’t take our word for it- let’s hear from actual student/ small business owner

Video Testimonial Here

If you are a local small or mid-sized business owner or professional ready to explore the trenches of social media then I highly suggest you partake in this semesters Introduction To Marketing You Business Online class at Mira Costa College. Registrations are filling up quickly so reserve your spot today!

Click this link to reserve your seat http://bit.ly/c0lNsy

Does your business have a social media strategy in place? What is it?

To increase customer retention? Increase sales? Decrease lead acquisition costs?

Increase visibility?

I read a statistic today and I’ll try to find the link but it is important for you to know that only 50% of companies have an actual social media strategy or social media plan in place. And even LESS are measuring the results or ROI of their social marketing campaigns.  Why? Because there is so much customization involved to develop and determine the proper key performance indicators, backwards engineer the campaign, and then establish the tools & tactics needed. Believe me when I say it- social media campaigns are extremely complex & customized around each clients business model and we LOVE a challenge. Something we love even more is when clients get results like winning the San Diego’s best green product installer contest or selling all their tickets for their fundraising event. Simply put, when your clients see results in social media and can measure ROI, they finally see the true value in social media that it can bring to their organization:

1. decreased online advertising expenditure

2. increased customer retention & satisfaction

3. much higher conversion rates than paid advertising

because of the trust factor (through facebook & twitter communities)

4. much cheaper lead acquisition compared to paid online advertising

What type of ROI have you demonstrated for your clients using social media?  Are you a business using social media yet? What have been your results?  I’d love to hear from you!

Cheers,

Justin “Results” French

1. Fails to Reach the Proper Target Audience
2. Generate Targeted Traffic
3. Have A Proper SEO Foundation
4. Have A Blog
5. Have An Integrated Social Media Marketing Plan

Yes, it’s there, it’s pretty, but is anyone looking at it? Is it bringing you new business? Is it generating leads? What is your conversion rate? Whats is your ROI on your monthly online marketing budget? Are you paying for online marketing software every month and seeing a return on this investment? Is it exposing you to a new market? Building your brand? Are you monitoring your personal or company reputation?

“Your website is only a billboard. You can have the most beautiful website in the world, and without traffic, it might as well be a billboard in the middle of a cornfield in Iowa.”

Contact us today and see how a social media marketing campaign can drive targeted traffic to your website while increasing click through, conversion, and decreases online adversing expenditure.

With internet marketing, you make your marketing dollars work more effectively online by establishing a CONSTANT presence on many sites. Over time, your customers will either do business with you or purchase from you when they are ready.  We help your website pop up on search engines; you should have blogs on your website with updated content meant specifically for your prospect. Suddenly you’re a trusted source for information on your products/ services.  You have a Twitter feed that keeps the consumer updated throughout the day on news and events pertaining to THEM and their specific interest- reminding them that YOU are their dependable source. 

Ultimately everything comes down to the bottom line – drive revenue, lower traditional marketing costs by using Internet Marketing to generate traffic to your website, measure your ROI, and have a sustainable online marketing system that becomes more powerful over time. 

So it’s time.  Time to make that website work for you, time to embrace the future of social marketing with a company like Social Media San Diego that has the integrity, credibility, and track record of results to help build your online brand and improve your companies performance in all areas. Time to get online. Time to get it done right!

Social Networking San Diego will get you there- We offer the Fast Track 

Okay for today’s blog post I’m actually recording this live on my iPad and the program I’m using is dragon naturally speaking. If I have a few issues with the grammar I’ll go through and fix it myself manually but I want to talk about today’s topic and discuss the difference between SEO and Social Media and you should know by now the two go hand-in-hand unless your living on Mars.

Let me explain why SEO is more beneficial for a product driven business model. When it comes to other business models that are more service-based businesses compared with events, it’s very difficult to do SEO for non-product driven websites based on my experience in the social media trenches. Being in this field for almost 3 years now, if you’re looking for quick rankings or a way to get quick traffic, quick visibility, quick brand recognition, then social media is that the best route to go. You will see over time you will start to rank for certain keywords based on social media tactics and relevant postings that you are doing. I had stumbled upon this in my early years just running some tests and putting out great content while doing basic keyword research. I was actually being ranked for some very competitive keywords which was cool! What’s even more interesting is that 1.5 years ago before Google and twitter signed an agreement, I started to notice my twitter messages ranking in Google search results on page 1 real time. This occurred from my twitter account because as we know twitter is a micro-blog so that was even more interesting.

So I guess the take away for today’s topic is when it comes to social media versus SEO, social media is actually going to be beating SEO for product & service driven businesses that’s my prediction in the not so distant future. Id like to hear your feedback in the comments section if you somewhat agree or disagree we can debate all day and Id be more than happy to. So thank you again for coming to the social networking San Diego blog. Please sign up for a newsletter on the right-hand side or download our free e-book if you have not already. Also there’s an ebook that I wrote for $9.95 for the best 10 you will ever spend as far as an informational social media guide for small business. This is Justin “Results” French signing off. Will see you guys tomorrow. Thank you

1. He is living proof that if you CARE enough, engage, and work your face off you can become mainstream

Watch CBS News Videos Online

2. He is down to earth, completely honest & transparent

3. He is one of the most energetic hard working hustlers I know (besides myself)

4. He knows how to balance fun, work, and of course family life

5. I had the honor & privilege to meet Gary twice (Boston Gravity Summit and a Wine Meet-up in San Diego)

In summary- Gary Vee has been a great inspiration in my continued jounrey of internet entrepreneurship, social media consulting, and most of all following my passion.  Feel free to leave a comment if Gary Vee has had an impact on your life- I would love to hear your story.  Please leave a comment below.  Cheers

Justin “Results” French