Social Media Monitoring Tools are key for Reputation monitoring. A lot of companies are quick to say they are ready for social media, but do they really know what they are getting into? Do they even have a social media plan written? Do they even know what people are saying about their products and services? Do they know best practices to use when engaging a prospect online?

These questions might seem odd considering how many social media consultants are popping up all over the place but how many actually have track records? What campaigns have they implemented, measured, and what results were achieved? Well, we have done all of the above. That is why we suggest to our customers a product called Trackur to give them a taste before they jump right into the unknown. Trackur is one of the first products we are finally telling people about as one of the tools we help set our clients up on which is a reputation management or social media monitoring tool. You can actually get a FREE 14 day Trial by going here:

This is actually one of the first posts we will be doing on occasion to help businesses know about which tools are good to implement for their business , what the benefits are, and how to use them. We will be recommending products to try based on what we have used that actually work. So please get started with Free Online Reputation Monitoring today!

Here is a Top 8 list of our Most Popular Posts for 2009 according to our tracking statistics on Hootsuite. You the community, clicked on these posts the most, so I put together a list of the most popular ones just in case you wanted to bookmark it or share it with your contacts (always appreciated)

Please help share these with the Business Community as I’m sure they will find these extremely valuable in preparing their strategy for 2010. This is in order of oldest post to the newest.

1. Top 5 Lessons Learned about Social Media, Social Networking, Twitter, and Business”

This is the post that really kick-started our renewed passion for consulting, except instead of providing trusted IT consulting, our TEAM shifted into providing trusted Social Media Consulting because we identified the trends of businesses needing a team of consultants to help guide them on this new medium which should now be part of their marketing mix. Social media has been added to the equation of all marketing departments, or at least should be and the budgets will finally be there for 2010.

2. 10 Keys for Small Business Success Using Social Networking

This post gave actual tips small businesses can implement right away and gained much popularity among the small business community.

3. How CEO’s Can Create A Blue Ocean Strategy And Save The Company Using Social Media

As we know, good leadership starts from the top and works its way down, yet now we have seen a more bottom up approach thanks to social media. I would suggest any executives still trying to wrap their head around social media, you may want to read this popular post I did and the video explaining how to create a blue ocean strategy using social media with some examples in layman’s terms.

4. Top 5 lessons learned in the trenches of social networking for business and social media consulting

This post discussed what life has been like in the trenches of providing social media consulting and strategies for companies to leverage with even some lessons we learned early on. A good refresher like this is much needed for the New Year.

5. Top 5 Lessons in Trust relating to Social Media and Social Networking

Especially in today’s economic climate, we are extremely reliant upon the trust we have built with our network and community, and we must constantly be cultivating these relationships. The book I would recommend you read is by a fellow social media evangelist Chris Brogan. The title of his book Trust Agents speaks for itself. Here is where you can get your copy: Remember- leaders are readers!

6. San Diego Small Business Fair- Social Networking 101 Slides

This post gives the actual presentation I did at the local San Diego business fair. We received some very good feedback on the content presented so I encourage you to view this post just in case you missed the live event.

7. Top 10 Reasons Businesses Should Embrace Social Media and Twitter To Survive in 2010

Here was another Top 10 list I had put together explaining why businesses will should be embracing social media more as part of their business strategy for 2010. It received over 800 hits so there should be at least a few good points that you may find beneficial.

8. What are the ABC’s of Social Media For Business?

It is important to know the foundation of social media for business development purposes, so these ABC’s explain some of our processes we use (transparency) in working with clients to establish principles to ensure a solid foundation.

Here is to a great 2010 and we at the SNSD team wish everyone a Happy New Year!

Justin R French

P.S. As your trusted advisor, In case you were looking for a cost effective tool to stay in touch with your customers, prospects, and community, you may want to consider starting 2010 off with a tool we use at SNSD called Aweber. You can sign up here for a FREE test drive:

Can You Have More Sales, Too?

Helping over 65,000 businesses like yours raise profits and build customer relationships using AWeber’s opt-in email marketing software for over 10 years.

Take a Free Test Drive today!

We are often asked by prospective clients what is involved with social media for business?  We decided to write up a basic ABC’s of Social Media to help give you a inside peak into our process and methodology (with-out giving away to much proprietary information) in how we work with clients.  Hope this helps clarify.

A- Assessment (Basic or In-Depth analysis of your current online marketing strategy, SEO, competitive analysis, SWOT, keyword research, etc.)
B- Budget established (Our starting monthly subscription package right now based on supply and demand is 1,000$/ month)
C- Construct a Social Media Plan or Social Media Strategy (This is setting your business up for success and we do these often for our clients)
D- Delegate (we then execute the strategy by consulting, coaching and training your appropriate staff members on their integrated efforts)
E- Evaluate results, tweek strategy, and adjust tactics or tools used as needed to achieve maximum ROI
F- Functional Dashboard for measurements and decision making of executives

Video to follow on further explanation of these items. Do you have any questions we can answer? Submit us a comment below or email our CEO Justin R French at snsdjf@gmail.com he’s known to be very personal and responds quickly.

The Social Networking San Diego TEAM

p.s. We recommend this tool we use to follow up with our clients and you should definitely try it out

Can You Have More Sales, Too?

Helping over 65,000 businesses like yours raise profits and build customer relationships using AWeber’s opt-in email marketing software for over 10 years.

Take a Free Test Drive today!

1. Product & service improvement

2. Company reputation improvement

3. Sales people cost nothing (for now) Social Media helps identify new sales people for FREE!!!! These brand influencers and brand ambassadors will help strengthen your brand by telling real life stories of how your products and services have helped them professionally or personally and this is critical for sustained growth over the next 5 years- this I can guarantee. Reach out to them before they go to you competitors.

4. Old Sales Tactics are replaced by Social Selling – We now tell our friends/ colleagues/ partners whom we are connected with online about our experiences (good and bad) and depending on your “social influence” this affects the buying decisions of products & services of your firm.

5. Transparency, Truth, and Timing Are now embedded in model companies and aren’t just terms companies throw around anymore, but actually reflect on their culture. (i.e. Zappos, whole foods, Gary-Vee (Wine Library TV) etc. Either you are in or out, no 1 foot in half @#$ stuff! And if you try to be in when your out, you will be labeled as OUT!

6. Everyone has a voice– Media outlets fear the truth because everyone has a voice now, & this is growing exponentially.  Is about giving the power back to the people or consumers who have been advertised and marketed to all the time and have pushed them to the limit.  People and consumers want to be engaged or recommended a solution or product from their peers now NOT advertised to.

7. Competitive Advantage, First Mover, and Business Strategy All tie into Social Media Marketing (If you don’t know what these terms mean look them up or go to business school)

8. Change is no longer talked about, its now about ACTION-great leaders will surface in organizations who are embracing this opportunity to get ahead and develop their circle of influence to promote this change, plan, execute, train, and track (ask us for details on these services- we have a proven system)

9. Google pay per click declines, email marketing declines, and Social Media takes over (I now check twitter more than my email- much quicker for me to say less but still have more of an impact than writing a huge email) Plus- this forces creativity and improved communication (learning to communicate with “less” is the new “more”.)

10. Communication is still the key– Social Media is just a new form of communication that businesses are now accepting as part of their marketing mix. Companies wanting to get involved with social media, be prepared, you will need a budget. When you get one, talk to me or one of our team members.

Anything you’d like to add? Agree/ Disagree?  Would you mind leaving your insight on this post below? I’m interested in hearing from you.

Please re-tweet this post, share, and let other business professionals know about this top ten list. This is extremely useful for the business community in which we are educating, training, and consulting on the business application of Social Media. We have been for almost 1 year now. Thank you

Justin R French

CEO Social Networking San Diego

GaryVee, Me, and Robert @ Syrah in San Diego- book signing of CrushIt (Still finishing up)

Buy it here discounted:

In case you haven’t noticed, Entrepreneurship is on the rise. Especially what I call “Social Entrepreneurship”. Why? I will give you 3 simple reasons:

1. No such thing as job security anymore
2. Average employee tenure at a firm is only 2 years and a few months
3. People are tired of doing things they are not passionate about, and are seeing new opportunities and accepting more risk to do something they love and follow their passion (especially Generation Y)

What are your thoughts about the current trend in Entrepreneurship & Entrepreneurship being taught in business school? Agree or disagree? IBM embraces entrepreneurial minded people and formulates mini entrepreneurial teams to innovate, collaborate, and demonstrate products/ projects that create change and improvement over existing technologies. If there is one model company to follow its IBM. I have studied them for years, and they truly are an industry leader and we aspire to run our start-up the same way. For more on Entrepreneurship, please visit my blog “An Entrepreneurs Journey” here: The Journey Of An Entrepreneur Any comments? Do you agree/ disagree with my opinions? Let me know,

Thanks
Justin CEO Social Networking San Diego

Free? There is nothing FREE in this world as we know BUT if you don’t mind rolling up your sleeves, taking some notes, and working long hours then this may be the right opportunity for you to earn a FREE PhD using these FREE online tools and all your investing is your time. Not a penny more (except if you want to pay for some premium subscription services on some of these tools that help you listen better and teach you how to build systems) Times may be tough, but as business leaders and business professionals, we need to stay on top of education because at the end of the day, customers pay for our knowledge, experience and education and as consultants, we must stay up-to-date and constantly be learning.

I hear so often, “I don’t have time to do Twitter Justin, I have to run my business. Or I love this one,” My customers aren’t on twitter or social networking sites so we don’t need to get involved with that stuff.” Well ok, so I won’t sell you on the power of Twitter for your business anymore, or how building relationships in a virtual setting is just like networking at the local chamber. What I will try to sell you on is the importance of educating yourself on a new world- The Online world and how business has changed. If you don’t see that by now, I hope your still in business next year when we launch some new products that may help you stay ahead of your competitors online.

I can confidently say that with all the knowledge I have gained over the last 10 years of being an Entrepreneur and getting a degree while running small businesses, id like to give you a taste for the online education I received. This isn’t spending thousands of dollars with University of Phoenix or FullSail (Though Mira Costa College and the business program at Cal State San Marcos were hidden Jewels) for education, its just knowing where to look for the thought leaders, technology, listening, strategic thinking, and studying case studies.

Here are some of the listening tools I used to receive my PHD in online marketing for business over the last 4 years:

You Tube– I have watched hundreds of business videos on leadership, sales, marketing, CEO keynote speeches, Webinars, How To videos, technology conferences, start-up companies, etc. The point is YouTube can be used for educational purposes as well as entertainment, and there is plenty of great content out there which saves on gas and hotel expenses. Don’t forget savings from those pricey course fees. I can honestly say that a good portion of my learning relevant information to my industry (Business & High Tech) has been done using video and Google.

Small Business Trends– I have been subscribed to this site for longer than I can remember. Anita and her team have given me extremely valuable information in my journey as a small business owner over the years, and I continue to read the articles from this wealth of information. (Big thank you to Anita) Here is the link to this site (Click Here): Small Business Trends

Google Reader– I can’t tell you how many times I’ve used Google to find relevant information on a topic I was researching (I love to research, as we know, Leaders are Readers right?) Read a headline from one of my blog subscriptions, and was informed. As we know, knowledge is power and there is no better free tool than Google Reader (Google Alerts too)

Linked-In– At first I was skeptical about Linked-in (just like everything about on-line) but then I started engaging in the group discussions and realized how much valuable information you can receive from extremely successful people who have been in the trenches and have years of experience. I then would add my insights and the sharing of business experiences can help shape better decision making. 10 minds discussing an issue on business are better than 1 right? Linked-In was where I was introduced to the “Thought Leader” term online. If you have a passion about a particular area of business (find that group on linked-in), you want to demonstrate your expertise in your particular industry by sharing your insights and be the first to put out relevant information (first mover advantage) on a topic. Here is my Linked-in if you’d like to connect with me (but do me a favor when connecting, can you please mention what made you want to connect and how you see it being a mutually beneficial connection. This would help me out a great deal.

More topics to come tomorrow, I have been consulting for clients around the clock and am beat…..

What types of sites do you use to keep informed? What are some of your favorites? I’m interested in hearing your feedback- talk soon

Justin

P.S. We are launching a social media for business product soon so be on the look out

(Click Picture For Large View)

Today was an exciting day for me and I wanted to share my experience with my readers, colleagues, customers, partners, and friends. I started out doing some consulting for a client in the morning, then went to the Handlery Hotel in San Diego where I was speaking on behalf of the Small Business Development Center (or the SBDC) on Social Networking 101 for Business. This is a subject I have been helping the small business community on for quite some time now, and this was probably my seventh speaking engagement on social media so I am becoming less nervous each time. Once I found my groove though, It was all good.

I am extremely passionate about helping small businesses as I have for the last 10 years of my consulting career. Selling your time is not easy to do, and if you ask any consultant (myself included), they will probably say the same. But with social media and social networking this makes selling YOURSELF and your products, services, & company a little easier with what I call “relationship and educational selling” but more on that topic later…..

As promised to the many small businesses that attended today’s Social Networking 101 for Business workshop, I have attached the slides (see below)

I hope today’s session was informative and you learned something to take back and execute in the trenches. If you wouldn’t mind sharing below in the comments section, what is the #1 thing you took away from today’s presentation? If I could get your feedback on this so we can share with other small businesses it would be great. Remember, its all about engaging!

P.S. If youd like FREE Access to Our Beta “Social Media For Business Coaching Program” please send me an email at snsdjf@gmail.com with the subject line “coaching” and I will send you the exclusive invite.